Grand Palace Hotel

Direct Send

Send targeted campaigns to guests via Email & WhatsApp

Total Campaigns

10

All campaigns

Active Campaigns

3

Currently running

Messages Sent

292

This month

4%

Avg Open Rate

90%

Across all campaigns

Campaign
Channel
Status
Recipients
Sent
Open Rate

March Pre-Arrival Welcome

Pre-Arrival
Email + WhatsAppActive424290%

Daily Checkout Reminder

Checkout Reminder
WhatsAppActive181894%

Pending Payment Follow-up

Payment Reminder
WhatsAppSent8888%

Weekly Feedback Request

Post-Stay Feedback
EmailSent343473%

Google Review Request — March

Review Request
EmailSent222271%

Booking Confirmation — Auto

Booking Confirmation
Email + WhatsAppActive15615695%

Returning Guest — 15% Off

Loyalty Offer
EmailScheduled64

OTA Win-Back — Direct Booking Offer

Loyalty Offer
EmailDraft38

Corporate Guest Welcome

Pre-Arrival
EmailSent121292%

Suite Guest Birthday Campaign

Custom
WhatsAppDraft6