Staff Operations

Your staff joined to serve guests. Let them.

Replace the walkie-talkies, WhatsApp groups, and paper checklists. Every request tracked. Every task clear. Every SLA monitored — automatically.

Live Operations
Live
304
Extra Towels
2m ago
In Progress
201
AC Maintenance
15m ago
Escalated
105
Room Service
5m ago
Preparing
402
Checkout Clean
1m ago
Assigned
510
Late Checkout
8m ago
Approved
Operations Suite

Seven systems that replace the chaos

Built from real hotel chaos, not a conference room. Every feature solves a daily problem.

Staff Operations

Every task assigned, tracked, and escalated — automatically.

Replace walkie-talkies and WhatsApp groups with a system that actually works. Every request from a guest or manager becomes a tracked task — assigned by availability, prioritized by urgency, and escalated when SLA thresholds are breached.

Live Operations
Active
304
Extra Towels
2m ago
In Progress
201
AC Maintenance
15m ago
Escalated
105
Room Service
5m ago
Preparing
402
Checkout Clean
1m ago
Assigned
Active: 12SLA on track: 95%

Housekeeping Automation

From checkout to room-ready in clicks, not chaos.

Complete workflow automation from the moment a guest checks out. Rooms move through Dirty → Cleaning → Ready → Inspected with real-time status updates. Supervisors get inspection checklists. Managers see turnaround times. No walkie-talkies needed.

Housekeeping — Floor 3
301
Ready
302
Cleaning
303
Ready
304
Dirty
305
Ready
306
Inspect
307
Ready
308
Ready
309
Dirty
Turnaround: 18 min avgRoom 304

Kitchen Display System

Guest orders food. Kitchen sees it instantly.

When a guest orders from the in-room digital menu, the order appears on the kitchen display in real time — with prep timers, item details, and runner notifications. No phone calls, no handwritten chits, no missed orders.

Kitchen Display
3 Orders
#47Room 304
6 min
Masala Dosa (1), Coffee (2)
Preparing
#48Room 201
3 min
Continental Breakfast (1)
Preparing
#46Room 510
Ready
Club Sandwich (1)
Ready — Runner notified

Concierge Services

Every guest request handled. None forgotten.

From taxi bookings to restaurant reservations, spa appointments to local tours — every concierge request is logged, assigned, and tracked. Guests request from their phone, staff see it instantly with priority and SLA timers.

Concierge Desk
4 Active
304
Taxi Booking
5m ago
Confirmed
201
Spa Appointment
12m ago
Processing
510
Restaurant Booking
20m ago
Confirmed
102
City Tour
1h ago
Pending
Avg response: 4 minSatisfaction: 4.8

Laundry Management

Track every garment from pickup to delivery.

Complete laundry workflow from guest request to clean delivery. Staff collect items, update status through the pipeline — collected, washing, drying, ironing, ready, delivered — and guests see real-time progress on their phone.

Laundry Service
4 Orders
304
Room 304
3 items
Ironing
201
Room 201
5 items
Washing
510
Room 510
2 items
Ready
402
Room 402
4 items
Collected
Today's orders12

Walk-In & Front Desk

Handle walk-ins as smoothly as online bookings.

Process walk-in guests in seconds with real-time room availability. Assign rooms, capture ID, generate folios, and handle early check-in or late checkout fees — all from the front desk dashboard.

Walk-In Desk
3 Available
Available Rooms
Standard
2
₹2,800
Deluxe
1
₹4,200
Suite
0
Walk-in #12
Room 204
Checked In
Walk-in #13
Room
Registering

Valet Parking

Guest requests car. Staff delivers it.

Guests request their car from the app. Valet staff get notified with vehicle details and parking location. Status updates flow in real time — from request to car delivered at the lobby.

Valet Parking
3 Vehicles
304
Room 304
MH 01 AB 1234
Ready
510
Room 510
RJ 14 CD 5678
Retrieving
201
Room 201
DL 02 EF 9012
Parked
Slots used: 18/25Avg retrieval: 4 min
Multi-Role Support

One app. Every department. Zero confusion.

Each staff member sees exactly what they need — nothing more, nothing less.

Front Desk

Check-in/out, room assignments, billing

Housekeeping

Room cleaning, inspection, laundry

Kitchen

Order prep, KDS, inventory

Runner

Food delivery, guest requests

Maintenance

Repairs, preventive maintenance

Manager

Oversight, escalations, reports

Measured Impact

The difference your team feels on day one

2x
Staff productivity
70%
Fewer SLA breaches
20 min
Housekeeping turnaround
90%
Task completion rate
Zero
Missed food orders
Real-time
Guest-to-kitchen order flow
Your hotel deserves this

Take back control of your hotel

Join 50+ hoteliers who unlocked more revenue by bringing OTAs, direct bookings, and Google together on one platform. Every channel, every guest, every rupee — finally working together.

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